nettipoika.fiSuomeksi

Human help

How can we help?

Pick up where you left off

  • Email verification: open the verification message, then return to the browser where you started. Sign in with the same email address.
  • Interrupted order: open the dashboard and resume your saved order. Do not make another payment just because you are waiting.
  • Site unavailable: check its status in the dashboard. Contact support if setup stops progressing or the site is suspended.
  • Agent cannot access your site: check its connection status and permissions on the site’s Agent connections page. A revoked connection needs a new approval.
Open dashboard

Support hours are weekdays 09:00–16:00 Europe/Helsinki, excluding Finnish public holidays. The first-response target is two business days; it is not an SLA.

timo@nettipoika.fi

Never email passwords, payment-card data, access tokens or private keys.